TEMIDAYO OZOVEHE SALAMI

Entry-level IT Support & Cybersecurity Professional

Ado-Ekiti, NG.

About

Highly motivated Information Systems graduate with proven hands-on experience in IT support, system administration, and network troubleshooting. Developed practical projects including a Windows Server home lab and advanced network analysis, demonstrating expertise in both Windows and Linux environments. Eager to leverage strong analytical and problem-solving skills, combined with a foundational understanding of cybersecurity principles, to contribute to dynamic technical teams and advance organizational security postures.

Work

Bloobyte Hub

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IT Support Intern

Ado-Ekiti, Ekiti State, Nigeria

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Summary

Supported users with basic IT issues, assisted with system troubleshooting, and resolved network-related problems, enhancing operational efficiency.

Highlights

Provided first-line technical support, resolving an average of 15+ user-reported issues daily, significantly improving end-user productivity.

Diagnosed and troubleshot a range of system malfunctions, contributing to a 10% reduction in average system downtime.

Assisted in resolving network connectivity problems, ensuring stable access for team members and minimizing disruption.

Managed user accounts and permissions, maintaining system security and data integrity for over 50 users.

Volunteer

Data Analysis Instructor

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Community Education Initiative

Taught students data analysis fundamentals using Excel and Python, helping them build practical problem-solving and analytical skills.

Highlights

Developed and delivered comprehensive curriculum on data analysis fundamentals to 20+ students, covering Excel and Python techniques.

Guided students through practical problem-solving exercises, enhancing their analytical capabilities and data interpretation skills.

Fostered a collaborative learning environment, resulting in a 90% completion rate for course projects and assignments.

Provided individualized mentorship, enabling students to apply theoretical knowledge to real-world data challenges effectively.

Education

Federal University of Technology, Akure

Akure, Ondo State, Nigeria
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B.Tech Information Systems Grade: 3.93/5.00

Courses

Information Systems

IT Support

Network Monitoring

System Troubleshooting

Cybersecurity Fundamentals

Languages

English

Certificates

Project Management

Ultra Brains Institute of Information Technology (UBIIT)

National Youth Service Corps (NYSC)

National Youth Service Corps (NYSC)

Google Cybersecurity Certificate

Google

TryHackMe Advent of Cyber

TryHackMe

Tata Cybersecurity Simulation (IAM)

Tata

TechCrush Cybersecurity Bootcamp

TechCrush

Skills

IT Support

User Account Management, Password Resets, Troubleshooting, Ticket Handling, Helpdesk Support, System Administration.

Systems

Windows, Active Directory, Linux Fundamentals, Windows Server, Virtualization (VirtualBox).

Networking

TCP/IP, DNS, DHCP, Network Troubleshooting, Network Monitoring, Wireshark, Nmap.

Scripting/Programming

Python, SQL, Excel, Flask.

Cybersecurity

Social Engineering Analysis, Scam Pattern Analysis, Threat Detection, System Monitoring, Vulnerability Scanning.

Soft Skills

Problem-Solving, Teamwork, Analytical Skills, Research, Documentation, Communication.

Projects

AI Social Engineering Research Project

Summary

Researched how scammers use AI-generated messages and social engineering tactics on platforms such as Telegram to deceive victims, analyzing scam patterns, fake payment proofs, and common manipulation techniques.

IT Support Home Lab (Active Directory)

Summary

Built a virtual IT environment using Windows Server and Windows 10, creating and managing user accounts, joining client machines to a domain, and performing tasks such as password resets and account management.

Network Troubleshooting Lab

Summary

Utilized Wireshark and Nmap to scan networks, identify connected devices, detect open ports, and analyze network traffic.

Cybersecurity Team Project

Summary

Collaborated with a team to analyze network activity, document findings, and improve problem-solving and teamwork skills.