# TEMIDAYO OZOVEHE SALAMI - Entry-level IT Support & Cybersecurity Professional
Source: https://hello.cv/temidayosalami
temidayofc@gmail.com | +234(0)8120157174 | Ado-Ekiti

## Links
- LinkedIn | https://www.linkedin.com/in/cybytez/
- GitHub | https://github.com/grracced

## About
Highly motivated Information Systems graduate with proven hands-on experience in IT support, system administration, and network troubleshooting. Developed practical projects including a Windows Server home lab and advanced network analysis, demonstrating expertise in both Windows and Linux environments. Eager to leverage strong analytical and problem-solving skills, combined with a foundational understanding of cybersecurity principles, to contribute to dynamic technical teams and advance organizational security postures.

## Work
### IT Support Intern | Bloobyte Hub
Supported users with basic IT issues, assisted with system troubleshooting, and resolved network-related problems, enhancing operational efficiency.
- Provided first-line technical support, resolving an average of 15+ user-reported issues daily, significantly improving end-user productivity.
- Diagnosed and troubleshot a range of system malfunctions, contributing to a 10% reduction in average system downtime.
- Assisted in resolving network connectivity problems, ensuring stable access for team members and minimizing disruption.
- Managed user accounts and permissions, maintaining system security and data integrity for over 50 users.

## Volunteer
### Data Analysis Instructor | Community Education Initiative
Taught students data analysis fundamentals using Excel and Python, helping them build practical problem-solving and analytical skills.
- Developed and delivered comprehensive curriculum on data analysis fundamentals to 20+ students, covering Excel and Python techniques.
- Guided students through practical problem-solving exercises, enhancing their analytical capabilities and data interpretation skills.
- Fostered a collaborative learning environment, resulting in a 90% completion rate for course projects and assignments.
- Provided individualized mentorship, enabling students to apply theoretical knowledge to real-world data challenges effectively.

## Education
### Federal University of Technology, Akure | Information Systems
3.93/5.00
- Information Systems
- IT Support
- Network Monitoring
- System Troubleshooting
- Cybersecurity Fundamentals

## Languages
- English

## Certificates
### Project Management
Ultra Brains Institute of Information Technology (UBIIT) | 2026-01-01
### National Youth Service Corps (NYSC)
National Youth Service Corps (NYSC) | 2026-01-01
### Google Cybersecurity Certificate
Google | 2025-01-01
### TryHackMe Advent of Cyber
TryHackMe | 2025-01-01
### Tata Cybersecurity Simulation (IAM)
Tata | 2025-01-01
### TechCrush Cybersecurity Bootcamp
TechCrush | 2025-01-01

## Skills
### IT Support
- User Account Management
- Password Resets
- Troubleshooting
- Ticket Handling
- Helpdesk Support
- System Administration
### Systems
- Windows
- Active Directory
- Linux Fundamentals
- Windows Server
- Virtualization (VirtualBox)
### Networking
- TCP/IP
- DNS
- DHCP
- Network Troubleshooting
- Network Monitoring
- Wireshark
- Nmap
### Scripting/Programming
- Python
- SQL
- Excel
- Flask
### Cybersecurity
- Social Engineering Analysis
- Scam Pattern Analysis
- Threat Detection
- System Monitoring
- Vulnerability Scanning
### Soft Skills
- Problem-Solving
- Teamwork
- Analytical Skills
- Research
- Documentation
- Communication

## Projects
### AI Social Engineering Research Project
Researched how scammers use AI-generated messages and social engineering tactics on platforms such as Telegram to deceive victims, analyzing scam patterns, fake payment proofs, and common manipulation techniques.
### IT Support Home Lab (Active Directory)
Built a virtual IT environment using Windows Server and Windows 10, creating and managing user accounts, joining client machines to a domain, and performing tasks such as password resets and account management.
### Network Troubleshooting Lab
Utilized Wireshark and Nmap to scan networks, identify connected devices, detect open ports, and analyze network traffic.
### Cybersecurity Team Project
Collaborated with a team to analyze network activity, document findings, and improve problem-solving and teamwork skills.

## Source
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